YouTube adds 9-12% incremental reach to TV campaign

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Check out the benefits that YouTube brought to this cross media campaign from Unilever’s Axe (Lynx in the Netherlands). Axe wanted to bring to life the big idea of ‘Heaven on Earth’. To do this they placed three ‘angels’ in a villa for viewers online to follow 24 hrs a day. The target audience was 12-29 yr old males, who proved to be heavy consumers of online media and in particular YouTube. Axe created a YouTube channel where visitors could interact with the angels. The more they interacted and shared via their social platforms the more credits they earned. This ultimately led to a winner who got to spend one night with the angels in the villa. YouTube added 9-12% incremental reach to TV, 40% increase in search volumes for the brand, as well as significant increases in awareness, consideration and preference.


Think with Google

Tips for creating high quality sites

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We receive a lot of questions from publishers wanting to know best practices to grow your businesses with AdSense. While there’s no one right answer, our advice continues to be to focus on creating high quality content and delivering the best possible user experience on your websites. Here are some key suggestions on how to design and organize your website content with an overall emphasis on the quality of the site.

Don’t create multiple pages or sites with duplicate content.

We encourage you to create high quality sites rather than a large quantity of sites. Focusing on one site and making it richer in information and authentic in content not only benefits users, but also helps you win more of them. When users are browsing online, they want to find what they’re looking for quickly and easily without combing through endless multiple pages, subdomains, or sites with substantially generic or duplicate content. If you have pages or sites that are similar in content or template design, consider consolidating the pages or sites into one.

 
Provide content that gives users a reason to visit, and return, to your site.
When you create content on your site, it’s important to ask yourself if the page provides substantial value or service when compared to sites covering similar subjects. It’s worth the effort to create original content that sets your site apart from the rest. This will provide useful search results and keep your visitors coming back.
 
Provide the information or service promised.
Some publishers create sites that appear to offer a product or service, but instead trick users into navigating through several pages and viewing ads. This results in a negative user experience, and causes your site to be perceived as untrustworthy. Use keywords appropriately and in context with your content and make sure users are able to easily navigate through the site to find what products, goods, or services are promised.There’s no shortcut to success. Building high quality site takes effort and time. However, we’ve seen that publishers who focus on their users instead of using quick and deceptive techniques are the real winners and experience long-term revenue growth and success in our network. For more information, check out Google Webmaster Guidelines and the policy section of the AdSense Help Center.

Posted by Lingjuan Zhang, AdSense Policy team


Inside AdSense

Marketing Boring Products – It’s Not A “Boring” Problem, It’s a “Knowing Your Customers” Problem

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boring product marketingIn the search engine marketing world, effective online marketing comes down to surfacing keyword opportunities that reflect a demand for solutions (products/services). Content about those products is created and optimized to attract search traffic for popular and relevant keywords.

Niche products often suffer from a universe of keywords that have low popularity counts and that creates a challenge. Because in the world of SEO, accountability starts with driving more organic, non-branded search traffic to a company website. If there’s very little demand for the keyword phrases identified, it can be frustrating for all.

A common reaction to that frustration is to accuse the products, company or industry as being “boring”.  But here’s the thing:

Challenges with marketing low popularity products isn’t an issue with the products being boring. It’s a problem with the marketers’ understanding of customers and the problems those product solve.  

If there’s a market for a product that solves a problem, then selling that product, as niche and “boring” as it may be, through SEO, content marketing or social media marketing has to do with better understanding the people and problems relevant to the product.

“One man’s junk is another man’s treasure” as the saying goes. What’s important is to understand the product and market well enough to know why a specific audience has value for it, what the end benefits are and the context for how prospects come to need and purchase it.

Here are 5 tips to help find ways to make marketing niche and low demand products more effective:

1. Who has bought the product in the past and why?  Current customers can tell you a lot that’s not revealed in analytics. Survey customers, sales people and customer service reps for the company to identify the company’s perception of their unique selling proposition and the actual reasons customers buy.

2. Segment buyers by common characteristics, pain points, goals and behaviors. Get in the mind of the customer and understand why, how and where they buy.

3. Map the buyer sales cycle from Awareness to Interest to Consideration and Purchase. What kind of content, search keywords and social topics are relevant to guide the buyer through the sales cycle (or better yet, attract them from other companies selling the same thing).

4. Optimize for a quantity of niche. Go horizontal and get creative with a wide variety of variations on keywords.  A keyword with a really low popularity count that is very high on relevancy only needs one sale to be profitable in many cases. Think about that and go wide for every situation there might be for buying the product.

5. Create a cycle of continuous monitoring, measurement and refinement that allows you to adapt and scale successes.

If you can think past keywords and get into the mind of the customer, their problem to be solved and the sales cycle they go through, you can develop an effective content marketing program that leverages search and social media to attract traffic, engage prospects and inspire both sales and social shares.  That’s the Optimized way of online marketing.

What are some of the tactics or situations you’ve solved with “boring” products or services?

 


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Online Marketing Blog

New Year, New Asynchronous Tags for GWO

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Posted by Trevor Claiborne, Website Optimizer team


Google Website Optimizer Blog

Introducing the Google+ Share Button

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When your visitors come across something interesting on your site, sometimes you want to encourage a simple endorsement (like +1). Other times, however, you want to help visitors share with their friends, right away. Today’s new Google+ Share button lets you do just that.

In line with the design of the new +1 button, here’s how it looks:

Before visitors share:




When clicked, visitors can add a comment and choose who to share with:



After they’ve shared, the button turns red. They can click to share again.

The new Google+ Share button is available to all publishers, globally. Try adding it to your site now – just visit Google Developers to get the code.

Follow the conversation on Google+.


Google+ Developers Blog

Another step to reward high-quality sites

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(Cross-posted on the Webmaster Central Blog)

Google has said before that search engine optimization, or SEO, can be positive and constructive—and we’re not the only ones. Effective search engine optimization can make a site more crawlable and make individual pages more accessible and easier to find. Search engine optimization includes things as simple as keyword research to ensure that the right words are on the page, not just industry jargon that normal people will never type.

“White hat” search engine optimizers often improve the usability of a site, help create great content, or make sites faster, which is good for both users and search engines. Good search engine optimization can also mean good marketing: thinking about creative ways to make a site more compelling, which can help with search engines as well as social media. The net result of making a great site is often greater awareness of that site on the web, which can translate into more people linking to or visiting a site.

The opposite of “white hat” SEO is something called “black hat webspam” (we say “webspam” to distinguish it from email spam). In the pursuit of higher rankings or traffic, a few sites use techniques that don’t benefit users, where the intent is to look for shortcuts or loopholes that would rank pages higher than they deserve to be to be ranked. We see all sorts of webspam techniques every day, from keyword stuffing to link schemes that attempt to propel sites higher in rankings.

The goal of many of our ranking changes is to help searchers find sites that provide a great user experience and fulfill their information needs. We also want the “good guys” making great sites for users, not just algorithms, to see their effort rewarded. To that end we’ve launched Panda changes that successfully returned higher-quality sites in search results. And earlier this year we launched a page layout algorithm that reduces rankings for sites that don’t make much content available “above the fold.”

In the next few days, we’re launching an important algorithm change targeted at webspam. The change will decrease rankings for sites that we believe are violating Google’s existing quality guidelines. We’ve always targeted webspam in our rankings, and this algorithm represents another improvement in our efforts to reduce webspam and promote high quality content. While we can’t divulge specific signals because we don’t want to give people a way to game our search results and worsen the experience for users, our advice for webmasters is to focus on creating high quality sites that create a good user experience and employ white hat SEO methods instead of engaging in aggressive webspam tactics.

Here’s an example of a webspam tactic like keyword stuffing taken from a site that will be affected by this change:

Of course, most sites affected by this change aren’t so blatant. Here’s an example of a site with unusual linking patterns that is also affected by this change. Notice that if you try to read the text aloud you’ll discover that the outgoing links are completely unrelated to the actual content, and in fact the page text has been “spun” beyond recognition:

Sites affected by this change might not be easily recognizable as spamming without deep analysis or expertise, but the common thread is that these sites are doing much more than white hat SEO; we believe they are engaging in webspam tactics to manipulate search engine rankings.

The change will go live for all languages at the same time. For context, the initial Panda change affected about 12% of queries to a significant degree; this algorithm affects about 3.1% of queries in English to a degree that a regular user might notice. The change affects roughly 3% of queries in languages such as German, Chinese, and Arabic, but the impact is higher in more heavily-spammed languages. For example, 5% of Polish queries change to a degree that a regular user might notice.

We want people doing white hat search engine optimization (or even no search engine optimization at all) to be free to focus on creating amazing, compelling web sites. As always, we’ll keep our ears open for feedback on ways to iterate and improve our ranking algorithms toward that goal.


Inside Search

More clarity and control with location targeting improvements

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When we launched advanced location targeting in March 2011, we provided you with more control over how you geographically target your ads. Based on advertiser feedback, we’re implementing four additional enhancements that will make location targeting options clearer and more powerful. Here’s an overview of what’s changing.
Location targeting is now easier to understand.
First, we’ve reworded the options to help make them clearer. Here is what the options for advanced location targeting used to look like:
Here is what we’re unveiling today:
Show ads to people in a physical location, without exception.
Previously, if you had selected “Target using physical location,” your ad would show to people in your targeted location as long as they were not searching for something related to a different location. Now, when you select “People in my targeted location,” your ad shows to people in your targeted location, without exception.
Let’s say you are an airline using physical location targeting to reach customers in Atlanta, GA looking to fly to Hawaii. You have the keyword “flights to hawaii” in your ad group. Previously, your ad wouldn’t appear for any prospective customers in Atlanta that were searching for “flights to hawaii” because the search term indicated that they were interested in Hawaii. With the new setting “People in my targeted location,” the airline can now reach the customers in Atlanta searching for “flights to hawaii.”
This enhancement has been beneficial in increasing VEGAS.com’s ability to target offers to users based on where they are located at the time of the search. “As a leading destination travel site, our goal is to send the right message to a user as they plan their travel well ahead of time from their home market. Advanced Location Targeting has given us that ability,” said Dan Hippler, Vice-President of Marketing, Vegas.com.
Greater control over location targeting on the Display Network
Previously, the only location targeting signal applicable to ads on the Google Display Network was the likely physical location of the user. Now, both the location extracted from the content of the page and the likely physical location can be used, making advanced location targeting applicable for the Display Network for the first time. The default setting is to show to people “in” or “viewing pages about” your targeted location, but you can edit this option at any time.
Let’s say a customer in Atlanta is planning a trip to Hawaii and she’s looking at websites about fun things to do in Hawaii. A coffee plantation tour service from Hawaii would like to show ads about its offers to such a user. Similarly, an airline would like to advertise flight services to this user. The new targeting enhancements give the tour service and airline such capabilities, as both an ad targeted to Hawaii for a coffee plantation tour and an ad targeted to Atlanta for flights from Atlanta may now both show on the same page.
There are several situations in which we will not use location to target an ad. For example, a user reading about news in Hawaii may not be interested in “Hawaii tours”. For this reason, we currently only consider the location signal on a limited set of pages when we believe it may be useful. You can gain insight into the sites on which your ads are showing on the placement report, and into the locations on the geographic report.
Note that all campaigns targeting the Display Network will automatically be opted into the default option, which is to reach people in, searching for, or viewing pages about your targeted location. If you wish to exclude campaign traffic from people viewing pages about your location, you can choose “People in my targeted location” in advanced location options.
More easily avoid getting impressions for excluded areas
We have also changed the advanced location exclusion methods. Previously, the less restrictive option, “Exclude by physical location only,” was the default. Based on feedback from advertisers, we have re-worded the exclusion options and made the more restrictive option, “People in, searching for, or viewing pages about my excluded location,” the default. This way you avoid getting impressions for excluded areas regardless of whether your customers are located or interested in those areas.
What it looked like before:
What we’re launching today:
For example, now by default excluding Chicago means your ad won’t show for customers in Chicago or those outside Chicago who included “Chicago” in their searches.
This change will only impact newly created campaigns and will not affect existing campaigns.
Remember, advanced location targeting may limit the exposure of your ads, so it isn’t suited for all advertising goals.
To find out more about advanced location targeting or to change your settings, visit our help center. If you use AdWords Editor, details on how these changes will impact you can be found in the AdWords Editor help center.
Posted by Smita Hashim, Group Product Manager Local Ads


CPG Blog

Mark your calendar for a Hangout On Air with mobile thought leaders introducing The Mobile Playbook on April 25th 3pm EDT

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Over the past year we’ve talked to hundreds of CMOs, agency executives and other marketing decision makers about mobile and we’ve seen a shift in the conversation: businesses and agencies are no longer asking “Why mobile?” With half of all Americans now owning a smartphone, the necessity for brands to be involved in the mobile space is clear. Today, we are increasingly hearing questions from executives related to the “How?” of investing in mobile. That’s why we are launching a new resource designed to offer our perspective on how to strategically approach mobile called “The Mobile Playbook”. On April 25th we will be hosting a live streamed discussion with an incredible panel of mobile thought leaders talking about how to strategically approach mobile including:

  • Joao Machado – Director of Mobile, OMD
  • Michelle Ogle – Digital Marketing and Affiliate Strategy Manager, Starwood Hotels and Resorts
  • Joshua Palau – VP of Digital Sales and Marketing, Comcast
  • Amit Shah – Director of Online, Mobile and Social Media, 1-800Flowers.com

Tune in to the Think with Google
Google+ page on Wednesday April 25th at 3pm EDT/ 12pm PDT to learn how
mobile can help businesses and agencies win the moments that matter,
make better decisions, and go bigger, faster. These panelists have all
been early movers in the mobile space and we’ll be discussing their
perspective on the 5 key questions we feature in The Mobile Playbook
that every business executive should be asking today in order to win
with mobile. We hope you’ll be there. If you have a question for the
panel, leave your questions with #playbookpanel as a comment on our
hangout announcement post the Think with Google Google+ page.

To view the Hangout on Air, visit the Think with Google
Google+ page at 3pm EDT on April 25th, look for the “Hangout on Air”
post within the stream, and click “Play” to tune in. Don’t forget to be
signed into Google+!


 
On April 25, look for the Hangout on Air post like the image above on the Think with Google +page and click to tune-in!

Posted by: Jason Spero, Head of Global Mobile Sales and Strategy


AdWords Agency Blog

Why It’s So Easy to Get Marketing All Wrong

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Posted by randfish

I got a couple emails last week I wanted to share in anonymized format. Here's the first one:

It's me again <redacted>, just wondering I have been learning allot more about how to link build without software like senuke x and other automatic software and becoming a better manual link builder with google alerts etc.

And here's the second:

I look after around 6 clients at the moment, but my daily jobs just seem to be very repetitive e.g. finding related blogs, commenting on them, submiting sites to decent directories and guest posting, an now and again creating infographics and sharing them with blog owners and across sites such as reddit/quora etc…mostly I'm just blog commenting though.

I get A TON of emails like this. When folks are relatively new to the field of online marketing, or are moving from classic marketing into SEO, they often reach out seeking advice and help. Unfortunately, the volume's become a bit overwhelming of late, and I'm only able to respond to 50%, sometimes less (side note: I tried an experiment w/ email scalability a couple months back that failed). Thus, I wanted to write a post to express some empathy.

Yes. Marketing is really, really damned hard.

I understand the temptations to phone it in, to spam instead of creating authentic value, to outsource responsibility, to proclaim for all to hear that you HATE marketing, to give up. You're not alone. In fact, I've been just inches from all of those perspectives time and again over the last decade.

But that's also what makes great marketing so powerful. When:

  • Very few people are qualified or capable to do something
  • Many people believe that thing to be impossible
  • Only a handful make exceptional invesments to achieve it

That, in my opinion, is when remarkable things are in your grasp.

The marketing channels we invest in – SEO, social media, content marketing, community building, virality – fit these parameters well. It's easy do the basics, tough to get the intermediate items right and mind-blowingly challenging to get that last few percent that takes us from mediocrity to extraordinary.

Roadmap for Great Stuff on the Web

So many times, marketing professionals are called in to execute on Step 3 after being handed half-assed 1s and 2s. My friend Philip Vaughn told me at a lunch some months ago that "startups aren't really an engineering, product or organizational problem. They're mostly a marketing problem." But if we're handed crap to market, we can't help but do crap marketing.

 

So many of the questions I see around inbound marketing boil down to the same fundamental challenge:

Marketing's Big Challenge

The way I see it, we only have two options:

A) Give in to giving up.
B) Take/earn responsibility for Step 1 and 2

Embracing option B and taking responsibility for your product -> marketing lifecycle is something very few people are qualified or capable of doing, many people believe to be impossible and only a handful ever execute exceptionally well. And it means remarkable results are in your grasp.

Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don’t have time to hunt down but want to read!


SEOmoz Daily SEO Blog

Cape Air takes off with ITA Software’s new airline reservation system

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We’ve long been focused on making travel planning easier and faster for travelers, and helping airlines and travel companies deliver great travel experiences. We started with airfare shopping; today we’re pleased to introduce our new airline platform.

Cape Air, one of the largest independent regional airlines in the U.S., launched our new airline platform this past weekend. Dan Wolf, the CEO of Cape Air, said “It has been about the smoothest technology rollout as I have ever seen. It went so smoothly in fact most customers probably didn’t notice.”

The platform contains software required to run a passenger airline, including a reservation system, inventory control system, departure control system, and more.

We’ve built this system from scratch using modern, modular, scalable technologies. The system’s modern user interfaces make it easy to learn and use. The system’s modern, comprehensive database lets airlines offer customers more personal attention. The modular technology makes it easier to change the system as airline needs change. The system is built to scale to support airlines of all sizes.

The new websites for capeair.com and nantucketairlines.com enable Cape Air customers to quickly find and book the most relevant flights, and manage changes to their reservations.

We’ve worked to develop a system that is very easy to learn and use, and we’re pleased that Cape Air was able to train its reservations and airport agents in only two days.

Dan Wolf said “Our employees love the system, and we think our passengers will find the way they search, book and travel to be faster, easier and more personal. We’re also excited about our partnership with ITA Software by Google. We will have even more innovative and visionary things coming in 2012.”

In conjunction with this launch, Cape Air also rolled out a Google+ Page for its business to promote deals, hang out with customers, announce new products, services, and routes — and build relationships with a greater number of people.

The system that Cape Air used until last week was first launched 48 years ago. Thank you to the hundreds of people from ITA Software/Google and Cape Air whose dedication and hard work have helped us launch Cape Air into the future.

Posted by Jeremy Wertheimer, Vice President, Travel


ITA Software Blog